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Frequently Asked Questions
Find quick answers to common questions about our services.
What hosting plans do you offer?
We offer a range of hosting plans including Shared Hosting, VPS, Dedicated Servers, and Managed WordPress Hosting. All plans come with 24/7 support, free SSL certificates, and a 99.9% uptime guarantee.
How do I transfer my existing website to Kora Host?
Our team offers free migration services for all new customers. We'll handle the entire process to ensure your website is transferred seamlessly without any downtime.
Do you offer refunds if I'm not satisfied?
Yes, we offer a 30-day money-back guarantee for all our hosting plans. If you're not completely satisfied with our service, simply contact our support team within the first 30 days for a full refund.
How can I pay for your services?
We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and mobile money options like M-Pesa, Airtel Money, and Tigo Pesa for local clients.
Still have questions? View all FAQs or contact our support team.